Manage Assets for Reseller Sub-Accounts

To add assets to reseller sub-accounts, use the Managed Solutions Portal through the Equinix Customer Portal (ECP).

Note: Contact your sales representative to verify your permissions to create and manage reseller sub-accounts.

Note: If you're already logged into the Managed Solutions Portal, you can access the Assets screen by selecting Manage Assets from the Administration menu:

Or you can access it through ECP, as described below.

  1. Log in to ECP at customerportal.equinix.com.

  2. From the Administration menu, select Reseller Customer Management.

    The Reseller Customer Management page shows your accounts.

  3. To view a list of sub-accounts, click the arrow () next to the account name.

  4. Click in the right-most column and select Managed Solutions Assets.

    You are taken to the Managed Solutions Portal.

  5. On the Manage Assets screen, choose a reseller account from the Account drop-down list.

    The Assigned Assets for that account are displayed in the bottom section of the screen.

  6. Click Unassigned Assets.

    The assets that are available to assign to the sub-account are displayed.

  7. To assign an asset, click Assign in the right-most column:

    The Asset Details are shown.

  8. Verify the asset details, choose a sub-account from the Customer drop-down list, and click Assign.

    The new asset is added to the Assigned Assets tab.

On the Assigned Assets tab (described in the procedure above), you can view, filter, and export a list of assets for a sub-account.

  1. On the Manage Assets screen, choose a reseller account from the Account list, and a customer from the Customer list.

    The Assigned Assets for that account and customer are displayed in the bottom section of the screen.

  2. Under Filter by, you can filter the assets by product and/or IBX, and you can use the search box to find specific assets.

  3. To export the asset list, click Download on the right side of the window.