About the Equinix Customer Portal (ECP)

Using your computer or mobile device, the Equinix Customer Portal allows you to:

Manage your users and services
Place orders for IBX data center products
Schedule services
Track order status
Run reports
View account information and invoices

Get in touch with us to join the Equinix Customer Portal.

Equinix Customer Portal: customerportal.equinix.com (requires ECP username and password)
Equinix Customer Portal Help: customerportal.equinix.com/help (requires ECP username and password)

Get the Equinix Customer Portal mobile app

ECP APIs

The Equinix Customer Portal (ECP) enables you to manage users and orders, receive communications, and retrieve assets and billing information. It allows you to integrate ECP products and services (Cross Connect, Smart Hands, trouble tickets, work visits, shipments) into your application.

For a complete list of ECP features available over API, refer to Developer Platform.