About the Equinix Customer Portal (ECP)

The Equinix Customer Portal enables you to manage your users and services with Equinix online 24/7, 365 days a year. You can place orders directly for IBX data center products and schedule services on the portal at your convenience from your desktop computer or mobile devices. You can also view order status, access reports and account information, and view invoices, which can help increase productivity and efficiency.

Join and access the Equinix Customer Portal – https://www.equinix.com/contact-us/customer-support/

Note: You will need to log into the ECP to access these resources.

Get the Equinix Customer Portal mobile app

ECP APIs

The Equinix Customer Portal (ECP) enables you to manage users and orders, receive communications, and retrieve assets and billing information. It allows you to integrate ECP products and services (Cross Connect, Smart Hands, trouble tickets, work visits, shipments) into your application.

For a complete list of ECP features available over API, refer to Developer Platform.