Notification Center

There are several categories of notifications issued by Equinix:

  • General – Notifications about orders, support plan usage, and network provisioning specifications.

  • Incidents – Notifications about IBX incidents, network incidents, security incidents, and managed services incidents.

  • Maintenance – Notifications about maintenance activities at the data centers.

  • Advisories – Notifications about weather advisories, maintenance moratoriums, policy changes at the data centers, closures, and more.

The various ways to access the Notification Center in the Customer Portal are described below.

Note: Notifications are displayed based on the permissions assigned to your user profile. You may not be able to view all notification types.

Important: See Notification Preferences to ensure you receive important updates, to customize the notifications you receive, and to turn off any notifications you don't need.