# View Authorizations in the Digital LOA Manager Digital LOA Manager lets you view and track the status of your Digital LOAs. The steps and navigation depend on whether you are using the Legacy Digital LOA Manager or the new Digital LOA Manager. ## New Digital LOA Manager[​](#new-digital-loa-manager "Direct link to New Digital LOA Manager") In the new Digital LOA Manager, you can review the status of requested and issued LOAs. 1. Sign in to the [Customer Portal](https://portal.equinix.com/). 2. Go to the *Orders and Tickets* menu and select **Digital LOA Manager**. ![](https://docs.equinix.com/assets/images/xc-ecp-digital-loa-c65754e32820848afaa287567b16da72.png) 3. When prompted, click **Yes, Try New Digital LOA Manager** to go to the new experience. ### Requestor Inventory[​](#requestor-inventory "Direct link to Requestor Inventory") View Requested LOAs in the Requestor Inventory to track and manage your LOAs and authorization requests. * Select **Requested LOAs** to view LOAs requested from issuers. ![Requestor Inventory](https://docs.equinix.com/assets/images/new-DLOA-requestor-inventory1-656e97e314338650abded1c0185f2f52.png) * The authorization list provides the status of each LOA. ![LOA statuses list](https://docs.equinix.com/assets/images/new-DLOA-requestor-inventory2-f0591740bb7499537e2de26f639a8c49.png) * Each row displays actions based on the LOA status. While an LOA is in progress, you can cancel, resend, update, or copy the LOA link. ![Requested LOA row actions](https://docs.equinix.com/assets/images/new-DLOA-requestor-inventory3-abe28d0057dece2842178850db9ff53b.png) * Once the LOA is fully authorized, go to Actions, select the three dots, and place the order enabled by the LOA. ### Issuer Inventory[​](#issuer-inventory "Direct link to Issuer Inventory") View Issued LOAs in the Issuer Inventory to track and manage issued LOAs and authorization requests. * Select **Issued LOAs** to view LOAs you have issued. ![Issuer Inventory](https://docs.equinix.com/assets/images/new-DLOA-issuer-inventory1-664c54fedebf2e2839d9e7b554ab9a7c.png) * When the issuer needs to take action, the authorization list provides the action directly in the row, eliminating the need to open the details page. ![Issuer action in row](https://docs.equinix.com/assets/images/new-DLOA-issuer-inventory2-bd8c1dfd5ac1003f3ec4cd0f26e09eff.png) * Each row displays actions based on the LOA status. While an LOA is in progress, you can cancel, resend, update, or copy the LOA link. ![Issued LOA row actions](https://docs.equinix.com/assets/images/new-DLOA-issuer-inventory3-22a454856093d46a10c24b617fdad1a1.png) * Click on the LOA Name to view its details. The details page shows the complete LOA record, including the parties, authorized equipment, expiration date, status history, and available actions. ![Issuer Inventory Details](https://docs.equinix.com/assets/images/new-DLOA-issuer-inventory-details-overview-313e1c83a126010a6b3d8370321b48a1.png) * Notes provide a shared conversation thread between the issuer and requestor while the LOA is in progress. Both parties can exchange notes until the LOA is accepted. Once the LOA is accepted, cancelled, or expired, the thread becomes read-only. ![LOA notes thread](https://docs.equinix.com/assets/images/new-DLOA-issuer-inventory-details-notes-dbb47cf22fdbbcfd8961b714e981d371.png) ## Legacy Digital LOA Manager[​](#legacy-digital-loa-manager "Direct link to Legacy Digital LOA Manager") In the Legacy Digital LOA Manager, you can review the status of A-side and Z-side Digital LOAs. 1. Sign in to the [Customer Portal](https://portal.equinix.com/). 2. Go to the *Orders and Tickets* menu and select **Digital LOA Manager**. ![Digital LOA Manager menu](https://docs.equinix.com/assets/images/xc-ecp-digital-loa-c65754e32820848afaa287567b16da72.png) 3. When prompted, click **No, Thank You** to use the legacy experience. ### View A-side Authorizations[​](#view-a-side-authorizations "Direct link to View A-side Authorizations") In the Digital LOA Manager, select **A-side Authorizations** to view LOAs issued to you. * A-side users can display information about the Digital LOAs that were created for their company. Additionally, A-side users can verify their access to specific IBX data centers, and can view only the Digital LOAs that can be applied during their Cross Connects ordering process. ![A-side Authorizations card](https://docs.equinix.com/assets/images/xc-loa-aside-auth-0b72f028a7b9faea64dabddc5905dbff.png) The list of your Digital LOAs is displayed. * To locate a specific Digital LOA, you can search and filter by entering a token, partner, or IBX. ![A-side list](https://docs.equinix.com/assets/images/xc-loa-aside-auth-list-4bd1aa8db825594c2cb0e8fb3fb4535f.png) Click a Digital LOA entry to review details, including: * LOA Token * Z-side Partner * Location – IBX metro where the Digital LOA authorizes usage of assets * Quantity – Number of connections that the Digital LOA authorizes * Created – Date that the Digital LOA was submitted * Expires – Last date that the Digital LOA can be used * Status – Current status of the Digital LOA Click a list entry to review Authorization Details about the connection, including the A-side and Z-side email addresses. ![A-side details](https://docs.equinix.com/assets/images/xc-loa-aside-auth-details-1d9c656a6d1a75a97835d2cffd1603fc.png) * If your Digital LOA is in `Ready for use` status, you can use it immediately to place a new order. Click **Create Cross Connect** at the bottom right of the page. * To return to the list of A-side Authorizations, click **Back**. * To return to the *Digital LOA Manager* page, click **Digital LOA Manager**. ![Digital LOA Manager link](https://docs.equinix.com/assets/images/xc-loa-a-auth-list-dloa-link-1ad2ff5abc5c370287815500895c7ec2.png) ### View Z-side Authorizations[​](#view-z-side-authorizations "Direct link to View Z-side Authorizations") In the Digital LOA Manager, select **Z-side Authorizations** to view LOAs you have issued. * Z-side users can display information about the Digital LOAs that were created by their company. The LOAs that are ready to use can be canceled or sent again. ![Z-side Authorizations card](https://docs.equinix.com/assets/images/xc-loa-manager-z-card-29fff405264ecd446abfb817d10c2c91.png) The Z-side Authorizations list shows the LOAs created by you or your organization using the Digital LOA Manager. This list is limited to IBX data centers that you can access, based on permissions from your primary administrator. If the list is empty, it may be because no Digital LOAs have been created by your organization for the IBX locations you can access. ![Z-side list](https://docs.equinix.com/assets/images/xc-loa-zside-auth-03f6b7cd7db0b30e3182dc6e2744b7fa.png) Review details of your Digital LOAs, including: * LOA Token * A-side Partner * Location – IBX metro where the Digital LOA authorizes usage of assets * Quantity – Number of connections that the Digital LOA authorizes * Created – Date that the Digital LOA was submitted * Expires – Last date that the Digital LOA can be used * Status – Current status of the Digital LOA * Actions – Enabled depending on the Digital LOA status. Click a list entry to review Authorization Details about the connection, including the A-side and Z-side email addresses. ![Z-side details](https://docs.equinix.com/assets/images/xc-loa-zside-auth-details-246c9c557453f5906a7b61b1d7812ce3.png) * To return to the list of Z-side Authorizations, click **Back**. * To return to the *Digital LOA Manager* page, click **Digital LOA Manager**. ![Digital LOA Manager link](https://docs.equinix.com/assets/images/xc-loa-a-auth-list-dloa-link-1ad2ff5abc5c370287815500895c7ec2.png)