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Trust and Transparency Dashboard

Use the Trust and Transparency dashboard to access information about security incidents and self-service standardized reports. This allows you to ensure Equinix services are in compliance with your organizational requirements.

To access the Trust and Transparency dashboard:

  1. Sign in to the Customer Portal.

  2. From global navigation menu select Trust and Transparency.

Trust and Transparency dashboard categorizes the security reports into different sections.

Self-Assessments​

  • Standardized Information Gathering (SIG) Questionnaire – Learn how Equinix uses the SIG questionnaire indexed to multiple regulations and control frameworks.
  • Cloud Security Alliance – Learn about the Security Trust Assurance and Risk (STAR) Registry Listing for Equinix.

App Security​

  • Reactive Statement – Learn how Equinix responds to Industry Information Security incidents and provides insights to our customers.
  • Responsible Disclosure – In an effort to protect our digital ecosystem, customers, users and security, researchers can report any perceived or potential security issues they may discover.
  • Breach Notification – Keep current on the latest updates in the event of an Information Security breach.
  • Pentest Attestation – Equinix undergoes annual pentest conducted by a recognized third party. You can view the latest attestation for the current year here.

Policy Details​

  • Equinix’s Global Information Security Policies – Learn more about our Global Information Security policies.

Bitsight Report and Score​

  • Bitsight Report and Score – View the latest BitSight Security Ratings Score Statement for our corporate controlled environment.

Security Awareness Center

  • Annual Mandatory Security Awareness Training – Ready-to-use training on-demand, intuitive and updated per the latest global Industry guidance.
  • Learn about Security Phishing Training Program – Phishing and other social engineering attack simulations.
  • Learn about Equinix Security Awareness Center – Learn about Equinix’s robust Security Awarenes Programme.

Certifications and Reports​

  • Digital Certications and Reports – View and download the latest Digital Services security certifications and reports.
  • Equinix Corporate Certifications and Reports – View and download the latest Equinix Corporate security certifications and reports.

Business Continuity and Disaster Recovery​

  • Business Continuity Program Overview – An overview of our Business Continuity Plan, outlining strategies to ensure operational resilience during unforeseen events.
  • Business Continuity Statement – An overview of our business continuity governance, policies, objectives, and commitment.
  • Infectious Disease and Pandemic Plan – Learn more about Pandemic Planning at Equinix.
  • Business Continuity FAQs – Learn more about our Business Continuity Program.

Sustainability​

  • Equinix Sustainability Reports – View and download sustainability reports, CDP Climate Change Survey, and CDP Water Security Survey.

Shared Responsibility Model​

  • View Equinix shared responsibility model diagram that illustrates the division of responsibility between our customer’s and Equinix services.

Privacy​

  • Equinix Privacy Statement – View our Privacy Statement.
  • Equinix Privacy Policy – View our Privacy Policy.
  • Cybersecurity and Data Privacy – Learn about Equinix's commitment to cybersecurity and data privacy.