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Colocation Products and Services

With Equinix colocation, you can place your own servers and associated hardware in a dedicated space within our International Business Exchanges (IBXs) – a global network of interconnected physical data centers. IBX data centers house, protect, and connect critical information-driven operations of businesses worldwide.

Colocation Products

Colocation-related products offered by Equinix include:

Physical Interconnection

  • Cross-Connect
  • Fiber-Connect
  • Metro-Connect

On-site Services

  • Smart Hands
  • Smart Hands Support Packages

Ordering Colocation in the Portal

The Equinix Customer Portal enables online ordering of standardized cabinets, along with additional products and services like Secure Cabinet Express, Smart Hands, and Cross Connect. Existing deployments can be amended by ordering additional power, circuits, and cabinets. The Customer Portal supports direct end-customer and reseller purchases.

Important: This feature is available if you have the Colocation Ordering or Install Base permission or if you have administrative permissions (Company Administrator or IBX Administrator role). For more information, see Permissions.

  • Secure Cabinet Express - You can order standardized Secure Cabinet Express cabinets from the Customer Portal. You need the Customer Portal permissions for Colocation Ordering. For more information, see Ordering Secure Cabinet Express

  • Cage and Cabinet Accessories - You can order a variety of Cage and Cabinet Accessories from a catalog available from the Colocation Orders and Tickets menu. You need the Customer Portal permission for Ordering > Accessories. See Ordering Accessories for details.

  • Physical Interconnection - The Customer Portal offers guided ordering of Cross Connects, Fiber Connects, and Metro Connects based on your installed assets. You need the Customer Portal permissions for Cross Connect and Intra-Facility Cables Ordering. For more information, see:

  • Smart Hands - You can place an order for Smart Hands services for colocation installation and maintenance services, cage and cabinet accessories, shipping and receiving, or other custom colocation service orders. You need the Customer Portal permissions for Smart Hands Ordering. For more information, see Smart Hands

    Smart Hands also offers bundled support packages. See Submit a Smart Hands Order

Services at the IBX Data Centers

Colocation-related services offered by Equinix include:

More Information

For more about the benefits and features of colocation, see: