Connect to Another Equinix Customer

Discover Another Equinix Customer

Private connectivity options have improved on ECX FabricECX Fabric is an advanced interconnection solution that improves performance by providing a direct, private network connection. The "Discover Another Customer" feature allows people to search for other ECX Fabric customers, vendors and partners to connect effortlessly. For this function to work for you, the party you are trying to connect to must list your email or username on their service profile in "Private ConnectionConnection is a general term that refers to any solution that results in the ability to pass data from one point to another. Connections can be made with Layer 2 or Layer 3 technology, may involve several parts or components and can be created from the portal or with APIs in a variety of ways." --> "Users that can access your Service Profile".

If your email has been listed in the other party's access list, you will be able to search for them using this feature.

To access the discovery feature:

  1. Click the “Connect” tab.

  2. Once you are on the “Connect” Tab, under “I want to connect to:” select “Another Equinix Customer.”

  3. Use the “Select a Service Provider” box to search for a private or public service provider. You can search by organization name or service name. You cannot search by description or location.

  4. Once you locate the service provider, click "Select" on their company card to request a connection to this provider.

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